Refund policy

We have a 14 days return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Buyer need to bear the returning shipping freight.

To start a return, you can contact us by payment@tlbagcollection.com.If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returned address:

Contact:Marc

Address:623 East Oak St

Unit A

Lodi Ca 95240

+1 7759648896

You can always contact us for any return question at payment@tlbagcollection.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellation Policy

We accept order cancellation before the product is shipped or produced. If the order can be canceled you will get a full refund. We cannot cancel the order if the product is already shipped out

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.